Pharmacist dispensing a prescription

At LloydsPharmacy we understand how important your medication is to your health, and part of that is your prescription. From getting your prescription in a way that is convenient to you, to knowing if you can get free prescriptions, we can help with advice and support every step of the way.

Here’s all you need to know about prescriptions:

Collecting instore at your local LloydsPharmacy

We’re committed to delivering the very best prescription service to all our customers, wherever you are. Whether you have a one-off prescription or an ongoing repeat prescription, we can help you.

You can choose to pick up your medication at a LloydsPharmacy that is convenient to where you live or work, or we may be able to deliver directly to your home*

Get your repeat prescriptions delivered for free by Echo**

We understand that when you’re busy, it can be difficult to make time to collect your prescriptions. At Echo, we work with your NHS GP to take care of your repeat prescriptions. Simply request your prescription using the app or website and our team of Pharmacists will dispense your medication.

We’ll then deliver it to you for FREE, wherever’s convenient for you. Our app can also help if you’re managing medication for multiple people. In fact, you can add up to six family members of any age, including children under 16.


You can learn more about NHS prescription delivery with Echo here.

Are you eligible for FREE prescriptions?

There are multiple factors that might make you eligible for FREE prescriptions, this includes where you live, age, income, as well as certain medical conditions or disabilities.

Firstly, if you live in Scotland, Wales or Northern Ireland you may be eligible for free prescriptions on the NHS.

If you live in England, there are a number of factors that could mean you may be eligible for free prescriptions. This includes if the prescription is for a contraceptive, if you are under 16, aged 16-18 and in full-time education or aged 60 or over, or if you have certain medical conditions.

For more information about if you’re eligible for free prescriptions, click here.

What are prepayment certificates?

For those who aren’t eligible for free prescriptions, a prepayment certificate can help towards the costs of your prescriptions.

A prepayment certificate is where you pay a lump sum for all prescriptions you have coming up in the next three or 12 months, depending on the type of certificate you get. These can help you save money if you have more than one prescription item per month. Interested, here’s all you need to know about prepayment certificates.

What to do with medications you no longer need?

Did you know you can bring in your old medicines to your local LloydsPharmacy for safe disposal, so you don’t have to worry about disposing of them safely. Find out more about disposing of medication.

For more information on how to manage your prescription, come in store and speak to a member of our healthcare team. Find your nearest store now.

*Subject to availability and charges may apply, delivery service is available in selected pharmacies and/or certain circumstances only.

**England Only